Help Desk
Building Your Roster
Inviting coaches, adding and claiming drivers, and managing who's on your team.
Tagging sessions to the right driver
When staff import telemetry into the team section, LapperSnapper needs to know which driver each session belongs to before it's useful for coaching or history.
Last updated Sep 25, 2026
Adding a coach to your team
Coaches join your team using a one-time invite code that only the team owner can create and share — there's no email invite system to manage. Mechanics join the
Last updated Sep 25, 2026
Leaving or removing a driver from a team
A driver can leave at any time, and the team owner can archive a driver off the roster. What happens to their data afterward depends on who recorded each sessio
Last updated Sep 25, 2026
Inviting a driver to claim their profile
An unclaimed profile stays that way until you invite the driver to claim it. Claiming links the profile to their own LapperSnapper Driver account — the owner or
Last updated Sep 25, 2026
Adding a mechanic to your team
A mechanic is a staff member who looks after the vehicles — setups, readiness and servicing — without access to your drivers' personal records. Like a coach, th
Last updated Oct 1, 2026
Managing your staff
Everything about your team's staff — who's on it, how many seats you're using, invite codes and staff permissions — lives on one owner-only screen: Settings → S
Last updated Sep 25, 2026
The driver profile screen: Sessions, Tracks, Details, Notes, and Garage tabs
Every driver on your roster has a profile screen — it's where you'll do most day-to-day roster management, whether that driver is claimed or not. Tap a driver o
Last updated Sep 25, 2026
A driver's Tracks tab: per-track history
A driver's Tracks tab answers "how is this driver doing at each circuit?" without scrolling through every session. Open a driver's profile from the Drivers tab
Last updated Sep 25, 2026
Do I need a separate account to claim my team profile?
If you've been asked to claim a profile, you might wonder whether you need a separate login for the team. You don't. Your existing driver account is enough Clai
Last updated Sep 25, 2026
Understanding your team's driver and staff limits
Team accounts have a driver and staff cap based on your plan. Here's what's included, and what happens when you outgrow it. Free Team 2 active driver profiles —
Last updated Sep 25, 2026
What happens when you claim your team profile
If a coach or team owner has sent you a code to claim your profile, here's exactly what happens when you redeem it — read this before you confirm, because after
Last updated Sep 25, 2026
What a coach can and can't see about a linked driver
Once a driver claims their profile, coaches gain real visibility into their session history — but it isn't unlimited, and some things stay off-limits. What coac
Last updated Sep 25, 2026
Adding a driver to your roster
Most drivers on your roster start as an unclaimed profile — nothing more than a name you enter yourself. No invite, no email, and no consent needed from the dri
Last updated Sep 25, 2026
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