Help Desk
Managing Your Team
Billing, identity, privacy, and the owner's admin controls.
Managing your Team's name, logo, and category
Your Team's identity lives in Team Settings — its name, logo, and racing discipline are the first things drivers and coaches see when they open the team. Only t
How Team billing works
Team is a separate product from individual LapperSnapper Pro, built for one owner running a roster of drivers. It has its own flat-rate plan, its own billing, a
Archiving or deleting your Team
There's no separate "delete" button for a Team — the action is called Archive, and it behaves differently from deleting a single item. Here's exactly what it do
Your Team's data and privacy policy
Every Team has a Data & Privacy page in Team Settings, laying out exactly how the team handles athlete data. It's policy, not preferences — there's nothing
Understanding your Team's status: active, canceled, and read-only
Your Team's Subscription page, in Team Settings, shows one of three statuses. Here's what each one means for your roster. Active Your Team 15 subscription is cu
Transferring ownership of your Team
There's no in-app way to hand your Team to someone else yet — transferring ownership today means contacting support directly. Why there's no self-serve option A