LapperSnapper
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Help Desk

Team notifications

Last updated Sep 25, 2026

LapperSnapper can send a push notification to your phone when someone joins or leaves your Team, and tell a driver when their kart gets a new service report. Notifications are off until you turn them on, separately on each phone.

What gets a notification

  • Someone joins the Team (a driver connecting, or a new coach or mechanic) — the owner, coaches and mechanics are notified, and the person who joined gets a confirmation. If the owner limits mechanics to their assigned drivers, a mechanic only hears about a driver connecting if they're assigned to that driver.
  • Someone leaves or is removed (a driver, coach or mechanic) — only the owner is notified.
  • A new service report on a kart — the driver connected to that kart is notified. Editing a report doesn't send one, and neither do reports on car or motorcycle vehicles.

Deleting a Team doesn't send anything.

Turning notifications on

  1. Open Settings. If you're the Team owner, tap your account button at the top right of Team settings first.
  2. Tap Notifications and switch on Notifications on this device.
  3. Allow notifications when your phone asks. If you said no earlier, tap Open device settings and allow them there.

The setting belongs to your account on that phone — turn it on again on another phone, or after signing in to a different account. Signing out stops notifications for that account on that phone. There's no per-event choice: it's all or nothing.

What you'll see

For privacy, the lock screen never says who or what: it shows LapperSnapper and "You have a new update. Open the app to view it.", in your app language. Tapping it opens the Drivers tab for Team staff, your Team page in Settings if you've just joined, or the Garage tab for a driver's service report.

Good to know

  • Notifications work in the iPhone and Android apps only, not on the web app.
  • The Next service field on a service report is a note — it never sends a reminder.
  • Some Team events also email staff — a driver connecting with their claim code, a driver leaving, or a driver sharing a new session. Those emails are separate from this setting.
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