LapperSnapper
Find the time you're leaving on track.

Help Desk

Delete your account

Last updated 21 days ago

You can delete your LapperSnapper account from inside the app. Deletion is scheduled with a grace period, then everything is permanently erased.

Steps

  1. Open the Settings tab.
  2. Choose Delete account.
  3. The app shows the scheduled deletion date and lists exactly what will be erased. If you have unsynced sessions, it warns you they'll be lost.
  4. Type DELETE to confirm, then tap Delete my account.

What gets erased

Your profile, sessions, vehicles, tire pressures, saved devices, your team membership, and every file backed up to the cloud. This can't be undone after the deletion date.

If you were ever a claimed driver on someone else's team or academy roster, your name and the lap times attributed to you may remain on that team's roster after deletion (with your personal contact details removed) — that record belongs to the team, not to your account.

If you own a team or academy

Deleting your account also permanently deletes that team and everything in it — every athlete's roster entry, team vehicles, and shared session history. Transfer ownership first if you want the team to continue.

Changed your mind?

Sign in again before the scheduled date and the deletion is cancelled — that's what the grace period is for.

Important: your subscription is separate

Deleting your account does not cancel a Pro subscription — subscriptions are managed by the App Store or Google Play, not by us. Cancel it there first, or you'll keep being charged for an account that no longer exists. See Cancel your subscription or request a refund.

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