Get Pro on a new phone (restore purchases)
Last updated 8 days ago
Pro belongs to your LapperSnapper account, not to a phone.
Steps
- Install LapperSnapper on the new phone.
- Sign in with the same account you purchased with — the same email, or the same Google account. (Purchases require sign-in for exactly this reason.)
- Pro unlocks as soon as your entitlement syncs — usually seconds after signing in.
If Pro doesn't appear
- Check you're signed in as the right account — the email shown in Settings should match the one you bought with.
- Check the subscription is actually active in the store: iPhone Settings → your name → Subscriptions, or Google Play → profile → Payments & subscriptions.
- Make sure the phone is signed into the same store account that made the purchase, and use the store's restore-purchases path if offered.
- Still locked? Email contact@lappersnapper.com with your account email and the store receipt — we'll sort it.
Switching between iPhone and Android
Your account, sessions, and cloud backup move freely between platforms. Store subscriptions, though, live with Apple or Google — if you change platforms for good, cancel on the old store and re-subscribe on the new one.