Cookie Policy
Last updated: March 22, 2026
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, which can make the site work more efficiently and provide useful information to site owners.
2. How HelpForge Uses Cookies
HelpForge uses a minimal set of cookies. We do not use cookies for advertising, retargeting, or tracking you across other websites. The cookies we use fall into the following categories:
3. Cookies We Use
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| sb-*-auth-token | Supabase | Maintains your authenticated session | 1 year |
| _ga | Google Analytics | Distinguishes unique visitors to understand site usage | 2 years |
| _ga_* | Google Analytics | Maintains session state for analytics | 2 years |
| va | Vercel Analytics | Anonymous performance and usage metrics | Session |
HelpForge does not use any cookies for advertising, social media tracking, or cross-site profiling.
4. Essential vs. Non-Essential
- Essential cookies: The Supabase authentication cookie is required to keep you signed in. Without it, you would need to log in on every page visit.
- Analytics cookies: Google Analytics and Vercel Analytics cookies are non-essential. They help us understand how visitors use HelpForge so we can improve the experience. These cookies collect anonymous, aggregated data only.
5. Managing Cookies
You can control and delete cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies
- Delete all cookies when you close your browser
Blocking analytics cookies will not affect your ability to use HelpForge. Blocking essential cookies may require you to sign in again on each visit.
6. Third-Party Cookies
When you make a payment, you are redirected to Stripe's checkout page. Stripe may set its own cookies on its domain for fraud prevention and session management. These cookies are governed by Stripe's Cookie Policy.
7. Changes
We may update this Cookie Policy if we add new tools or change how we use cookies. Changes will be posted on this page with an updated date.
8. Contact
Questions about our use of cookies? Email privacy@helpforge.net.