A help center your customers will actually use
Create a beautiful, searchable knowledge base for your SaaS product. Organize articles by category, track what customers search for, and close content gaps automatically.
HelpForge is a free knowledge base platform with full-text search, content gap detection, and API access for SaaS teams.
Features
Everything you need for self-service support
From instant search to content gap detection — HelpForge has you covered.
Organized Knowledge Base
Categories, articles, and a clean layout that helps customers find answers fast.
Instant Search
Full-text search with fuzzy matching. Visitors find answers in seconds, not minutes.
Content Gap Detection
See what customers search for and don't find. Write the articles they actually need.
Your Brand, Your Style
Matches your brand colors and logo automatically. Custom CSS for pixel-perfect control.
AI-Powered via MCP
AI agents can create and search articles via the MCP server. Automate your knowledge base.
API-First
Full REST API for articles, categories, and search. Build custom integrations.
How it works
Up and running in 3 steps
Sign Up
Create your free account with just an email. No credit card required. Your help center dashboard is ready immediately.
Create Your Knowledge Base
Organize articles into categories and write them with the rich text editor. Full-text search is enabled automatically for every article.
Share It
Your searchable help center is live instantly. Customers can browse categories, search for answers, and find what they need without contacting support.
Compare
Why pay $55/month for a help center?
HelpForge gives you everything you need — starting at $0.
| Feature | HelpForge Free $0/mo | HelpForge Pro $9/mo | Zendesk Guide From $55/mo | Intercom From $29/mo | HelpScout From $20/mo |
|---|---|---|---|---|---|
| Knowledge Base | |||||
| Published Articles | 20 | Unlimited | Unlimited | Unlimited | Unlimited |
| Full-text Search | |||||
| Content Gap Detection | |||||
| Search Analytics | Paid | ||||
| Custom Domain | Paid | Paid | |||
| Custom CSS | Paid | ||||
| API + MCP Access | |||||
| Status Page Included | |||||
| Remove Branding | Paid | Paid | Paid |
Prices as of March 2026. Based on publicly available pricing from each provider's website.
Your AI agent, meet your status page
Connect Claude, ChatGPT, or Cursor and manage everything through natural conversation. No dashboards required.
Claude
ChatGPT
Cursor1. Incident resolved. Payment Service is back to operational.
2. Published changelog post "Payment API Fix" to your changelog.
Pro plan required for API access. Free plan available.
Pricing
Simple, transparent pricing
Free to start. Upgrade when you need more.
Free
$0/mo
Free forever
- 20 published articles
- Unlimited categories
- Full-text search
- Search analytics
- Content gap detection
- API + MCP access
Pro
$9/mo
per month
- Unlimited articles
- Custom domain
- Remove branding
- Custom CSS
- Contact support link
- Header patterns
- Priority support
StatusForge, ChangeForge & HelpForge
$18/mo
Save $9/mo vs buying separately
- Everything in all three Pro plans
- Status pages + changelog + help center
- Uptime monitoring
- Email notifications
- Custom domains
- Team members
- One dashboard for everything
Better with the full Forge family
All three Pro plans for just $18/mo → save $9.
One account. One dashboard. Three powerful tools.
FAQ